FAQs | FreeStyle

Yes, Abbott identified the cause of this issue, and the situation is now resolved with our latest version of FreeStyle LibreLink and FreeStyle Libre 3 apps, which is compatible with Android OS 13. Please update your FreeStyle LibreLink and FreeStyle Libre 3 apps for Android OS to the latest version, 2.8.4 and 3.4.2

Yes, the latest version, 2.8.4 for FreeStyle LibreLink app and 3.4.2 for FreeStyle Libre 3 are compatible with Android OS 13.

FreeStyle LibreLink, version 2.8.3 or earlier
FreeStyle Libre 3, version 3.4.1 or earlier

Please update your FreeStyle LibreLink and FreeStyle Libre 3 apps for Android OS to the latest version, 2.8.4 for FreeStyle LibreLink app and 3.4.2 for FreeStyle Libre 3 app. If the situation persists, visit "Configure Alarm Settings" in the menu above or contact Customer Service.

Frequently Asked Questions

Has the FreeStyle LibreLink and FreeStyle Libre 3 Android Apps (operating on Android OS 13) issue been resolved?

Are my FreeStyle LibreLink and FreeStyle Libre 3 Android Apps compatible with the Android 13 operating system?

Which apps were impacted?

What should I do if I’m experiencing signal loss?