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Frequently Asked Questions

Has the FreeStyle Libre 2 Android App (operating on Android OS 13) issue been resolved?  

Yes, Abbott identified the cause of this issue, and the situation is now resolved with our latest version of  FreeStyle Libre 2 app, which is compatible with Android OS 13. Please update your FreeStyle Libre 2 app for Android OS to the latest version, 2.8.4.

Is my FreeStyle Libre 2 Android App compatible with the Android 13 operating system?  

Yes, the latest version, 2.8.4 for FreeStyle Libre 2 app is compatible with Android OS 13.

Which apps were impacted?

FreeStyle Libre 2 app, version 2.8.3 or earlier​

What should I do if I’m experiencing signal loss?

Please update your FreeStyle Libre 2 app for Android OS to the latest version, 2.8.4. If the situation persists, visit "Configure Alarm Settings" in the menu above or contact Customer Service.

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ADC-70448 v2.0

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